Ricky Moore, CEO of Totalmobile Public Sector (Credit: Totalmobile)
North Ayrshire Health and Social Care Partnership (HSCP) has partnered with workplace technology provider Totalmobile to roll out a new digital platform designed to improve the planning, management and delivery of home care services across the region.
The association supports more than 2,000 people and carries out approximately 36,000 care visits per week.
As demand for services continues to increase and care needs become increasingly complex, the organization said it was looking for a modern, integrated platform to help frontline teams work more effectively while supporting the long-term sustainability of services.
TotalmobileThe Field First platform will be rolled out in the coming months to more than 1,200 frontline employees and around 80 administrative colleagues.
The system will bring together planning, scheduling, mobile working, lone worker protection and reporting capabilities into a single platform.
Kerry Logan, head of health and community care services at North Ayrshire HSCP, said: “This program aims to support our staff and improve the way we provide care to people across North Ayrshire.
“Moving to a modern, integrated platform with improved functionality will help us plan visits more effectively, keep information up to date and respond quickly when needs change. It is an important step in building a sustainable, person-centred home care service for the future.”
The organization said the move will replace existing systems and provide greater visibility between services, improve coordination and support faster responses to changing care requirements.
The rollout comes as health and care organizations across the UK continue to invest in digital tools aimed at improving workforce efficiency, reducing administrative burden and enabling more coordinated care delivery in community settings.
According to Totalmobile, the platform is designed to help care providers optimize workforce deployment while giving staff access to real-time information in the field.
Ricky Moore, public sector managing director at Totalmobile, said: “Councils across the UK are placing greater emphasis on community care, recognizing the role it plays in helping people remain independent while easing pressure on wider health services.
“What North Ayrshire is doing here is a practical step in that direction – making better use of the workforce they already have and giving teams the structure they need to deliver care more consistently.”
North Ayrshire HSCP said the investment forms part of its wider program to modernize care delivery, support staff wellbeing and improve access to home care services.
In February 2025, East Ayrshire HSCP also partnered with Totalmobile to optimize its home care services.
