ET on December 24, Steam experienced an outage that affected users’ ability to access the game store and play online. Valve did not publicly acknowledge the outage, but SteamDB Unofficial Steam Status Page reported that the Steam Store, Steam Community, and Steam Web API were all offline.
fall detector received more than 6,000 outage reports around 1:15 p.m. ET, and Steam was also not accessible from Valve’s mobile apps. The outage appears to have affected Valve’s online game APIs, such as Team Fortress 2, Dota 2 and counterattack 2, also.
By around 4 pm ET, Steam had begun to recover, and by 6 pm ET, the platform had largely recovered, with the main PC, mobile, and Mac clients generally fully functional, but occasionally buggy. There are still parts of the service that are extremely slow, and according to SteamDB, many of Valve’s online games are not working or only partially working. Checking at 4am on December 25, all services appear to have been restored. The Steam Web API, Store, and Community are working normally and all games are running as usual.
Steam’s last major outage was in October, when the store and online services were unavailable for an hour. In early September, the launch of Hollow Knight: Silk Song Temporarily removed Steam, the Xbox Store, and the Nintendo eShop due to the number of people trying to download the game at the same time.
Update, December 25, 2026 4:23 am ET: This story has been updated to indicate that Steam services have been restored.
Update, December 24 at 6 pm ET: This story has been updated to indicate which Valve offerings are currently functional and when they were brought back.
