TL;DR
- T-Mobile is offering some existing customers up to $800 off the Pixel 10 series through a trade-in offer.
- The agreement applies to exchanges in any condition, including old or damaged devices.
- The promotion appears to be aimed at customers who have shown signs of abandoning the service, but eligibility criteria are not disclosed.
T-Mobile hasn’t run any new blockbuster promotions on the website recently, but if the carrier thinks you might be getting close to the exit, it seems increasingly willing to be generous. After recently rolling out new retention plans for select accounts, T-Mobile is now offering some customers up to $800 off a Google Pixel 10, even if the phone they trade in is old or broken.
As a user flagged on redditand subsequently verified by The mobile reportThe promotion appears to be targeted at certain customers who might be more likely to jump ship. Eligible customers see a card in the T-Life app offering the Pixel 10 “on us” with any-condition trade-in. The $799.99 discount is applied across 24 monthly bill credits on a qualifying plan, effectively covering the entire cost of the base Pixel 10 and significantly reducing the price of the Pro, Pro XL, or Fold models.
Trade-in deals are common, but what’s interesting here is your old device’s requirements, or lack thereof. Under the terms of the promotion, any device in condition qualifies, meaning broken screens, old backups, or cheap devices aren’t necessarily a deal-breaker. If you were offered the deal, you would presumably be able to shop around or even buy an old, broken phone well beyond your support commitments to make the trade-in.
Some Reddit users say the discount appears during checkout even if it’s not prominently displayed in the app, adding to the confusion over who exactly qualifies. The standard fine print makes it clear that you’ll need to finance the phone on a monthly payment plan and remain active for the full 24 months to receive bill credits. Taxes on pre-credit price must be paid in advance and there is a $35 device connection fee.
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Much of this fits the same pattern as the loyalty-focused plans T-Mobile began offering earlier this month: not formally advertised, not universally available and apparently designed to appeal to existing customers who have been showing signs of shifting. If the carrier thinks you’re at risk of leaving, you might suddenly find a free Pixel 10 waiting for you in the app.
However, there is no official end date beyond the start of the promotion on February 5. The mobile report It is speculated that it could end on February 20. If you’re curious, your best bet is to check the T-Life app or try adding a Pixel 10 to your cart to see if the $800 credit appears.
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