Two San Francisco-based AI rivals: anthropic and OpenAI, the creators of the widely used large language models Claude and ChatGPT, respectively, announced major advancements in the healthcare sector in the days leading up to this year’s edition. JP Morgan Healthcare Conference.
Last Wednesday, OpenAI introduced ChatGPT Health, a dedicated health experience within ChatGPT that combines a user’s personal health information with the company’s artificial intelligence with the promise of helping people better manage their health and well-being. The next day, the company launched OpenAI for healthcarewhich is a set of artificial intelligence tools designed to help healthcare providers reduce administrative burnout and improve care.
On Sunday, Anthropic made waves in the healthcare industry by announcing a new set of Claude tools. The company is launching new agent capabilities for tasks such as prior authorization, healthcare billing and clinical trial workflows, as well as allowing users to connect and view their personal medical records for summaries, explanations and guidance for doctor visits.
Both companies are betting on healthcare AI, but each is charting a slightly different path.
Scope and positioning of the product.
In October, Anthropic launched Claude for Life Sciences, which serves as a chatbot-style research partner for biotech teams. This week’s announcement, Claude for Healthcare, builds on this initial foray into healthcare by expanding Claude’s capabilities to support hospitals, payers and patients.
OpenAI’s ChatGPT Health is a consumer-facing experience within ChatGPT that connects to personal health records and wellness apps. The company separately launched OpenAI for Healthcare, which focuses on providing services to physicians, healthcare administrators, and medical researchers.
The enterprise and consumer elements of OpenAI are related but distinct products with different access paths, while Anthropic combines industry and consumer tools into a single platform.
Use cases
Both Anthropic and OpenAI launched tools to help the everyday consumer better understand their personal health journey. As for tools designed specifically for healthcare organizations, Claude can help with administrative and operational tasks such as prior authorization, billing, coding, claims validation, provider verification, and CMS policy lookups. The platform also supports clinical trials and life sciences workflows such as protocol writing, data tracking, and recruitment.
OpenAI said its healthcare tools are designed to help physicians and healthcare administrators with tasks such as documentation, prior authorization, clinical reasoning, evidence synthesis, and daily operational workflows.
Access and clients
ChatGPT Health is not immediately available to everyone: OpenAI is rolling out access via a waitlist for users. For the OpenAI for Healthcare offering, early health system partners have begun testing the platform, including Cedars-Sinai, HCA Healthcare, Baylor Scott & White Health, and Boston Children’s Hospital.
Anthropic’s Pro and Max subscribers can now connect their medical records and view them in Claude. Healthcare organization customers include Banner Health, Sanofi, Novo Nordisk, Heidi Health, Elation Health and Viz.ai.
Integration of personal health data
Anthropic has direct data integrations with HealthEx and Function Health, and said Apple Health and Android Health Connect integrations are coming soon. The startup specified that personal data is not used for model training and users can revoke access.
ChatGPT Health allows users to connect their medical records and wellness apps, such as Apple Health and MyFitnessPal, and OpenAI also emphasized the privacy and separation of health data from other ChatGPT memories and workouts.
Photo: ChatGPT
