The third annual edition of Earnings Sentiment Index 2025A survey of 120 self-insured employer benefits consultants finds that nearly 30% of consultants recommend healthcare navigation, concierge, or advocacy services to control healthcare costs. But the report’s findings also reveal vendors’ desire for reports that provide clear, actionable information on return on investment (ROI).
He Earnings Sentiment Index 2025sponsored by Quantum health and produced by MedCity News, shows that health navigation is considered a valuable tool for self-insured employers to improve benefits for their employees and manage costs.
The Index also highlighted the growing influence of AI. Seventy-two percent of consultants said they advise clients on the impact of AI on benefits programs. 31 percent said they now advise on AI often or most of the time, compared to 20 percent in 2024.
The report also highlights emerging trends from these benefits consultants’ perspectives on GLP-1 drug coverage, including the types of conditions being imposed on coverage.
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