Ric Thompson, Senior Vice President of Health and Care at OneAdvanced (Credit: OneAdvanced)
AI agents that automate paperwork management in GP surgeries could free up the equivalent of 150,000 extra appointments a week and generate productivity savings of £75m a year if adopted across England, according to a report.
The clinical coding agent and the clinical summary agent, both created by a software vendor Advanced Oneuse AI to help GP teams manage administrative workload by automating the processing of incoming clinical documents, allowing staff to focus on patient care.
in your reportOneAdvanced says real-world use in 143 early adopter practices has demonstrated productivity gains, with 95% of users reporting improved workflows.
Ric Thompson, senior vice president of health and care at OneAdvanced, said: “By incorporating AI agents into the system practices already trust and rely on, we are giving GPs the tools to work smarter, not harder, delivering measurable benefits to both the NHS and patients.”
GP practices that will adopt the solution include Middlewood Partnership in Cheshire, Wyre Forest Health Partnership in Worcestershire and New Islington Medical Practice in Lancashire.
The AI agents are based on OneAdvanced’s GP document workflow, previously called Docman, which is already used to manage clinical documents in more than 2,500 GP practices.
The Clinical Coding Agent improves the quality of patient records by suggesting accurate SNOMED codes, while the Clinical Summary Agent extracts key information to provide a concise summary for faster review.
Dr Paul Wright, medical director and chief clinical information officer at OneAdvanced and practicing GP, said: “As a GP myself, I know first-hand the strain that practices are facing with increasing demand and increasing administration.
“These agents were created with clinicians to ensure they truly ease the workload. The ability to automatically code and summarize correspondence means we can spend more time with patients and less time on paperwork.”
In August 2025, OneAdvanced announced that it had purchased certain assets from In Practice Systems (INPS) relating to the Vision electronic patient record, which is Scotland’s leading GP software.
INPS, the British subsidiary of Cegedim SAIt was voluntarily placed into administration in December 2024 due to financial difficulties while Scotland was in the process of migrating all of its GP clinical systems from EMIS to INPS. Vision software.
OneAdvanced’s healthcare platform aims to align with the ambitions of the NHS 10-year health plan, published on 3 July 2025, supporting the transformation to neighborhood care and supporting GPs, pharmacies and local communities.
Meanwhile, in August 2024, the company, formerly known as Advanced, suffered a ransomware attack in August 2022 after hackers accessed systems belonging to its health and care subsidiary through a customer account that did not have multi-factor authentication.
The cyberattack disrupted critical services such as NHS 111 and an investigation found that the personal information of 79,404 people was compromised, including details about how to enter the homes of 890 people receiving care at home. The Information Commissioner’s Office fined OneAdvanced £3.07m in March 2025 for security failings.
