What you should know:
– Henry Schein one, global leader in dental technology, today announced an innovative partnership with Amazon Web Services (AWS)the world’s most comprehensive and widely adopted cloud platform.
– The collaboration will integrate AWS Generative AI (GenAI) technologies across the Henry Schein One platform, including Dentrix, Dentrix Ascend, and Dentally, to usher in a new era of AI-powered dentistry.
Reimagining dental workflows with AI augmentation
The centerpiece of this partnership is Henry Schein One’s ambitious global AI strategy: to become the world’s first AI-powered practice management system. The initiative aims to unify traditionally siled tools and workflows by natively incorporating intelligence into every step of the dental process, from booking and imaging to payments and treatment submission.
“This collaboration represents a pivotal moment for dentistry,” said Ryan Hungate, chief clinical and strategy officer at Henry Schein One. “We’re not just improving workflows — we’re reinventing how dental care is delivered, documented and optimized around the world.”
The goal is to create an AI-centric ecosystem that integrates intelligence into the core of every experience, allowing dental professionals to focus on care rather than managing complexity.
Integration benefits
Integrating AWS services, including Amazon Bedrock and Transcribe Medical, will provide several tangible benefits to dental practices:
- Documentation in real time: A documentation assistant will use AI to capture and summarize patient interactions instantly.
- Voice Activated Graphics: Voice-activated periodic charting will enable hands-free charting, significantly reducing administrative burden and improving accuracy.
- Predictive intelligence: The partnership will introduce predictive business intelligence, automated claims validation and dynamic pricing tools, enabling practices to optimize operations and revenue cycles.
- Increased patient engagement: AI-powered communication and scheduling tools will personalize the patient experience, helping to reduce no-shows and improve engagement.
Global scalability and vision of the future
As AWS cloud infrastructure supports global scalability, Henry Schein One plans to expand the capabilities of its intelligent platform in the US, UK, and EU. This global strategy helps ensure seamless interoperability and consistent standards of care around the world.
