Sydney Airport’s new slot manager has promised a fairer system for airlines as the Government’s demand management reforms come into effect.
Airport Coordination Limited (ACL), which took over slot management in Sydney on April 1, has welcomed the changes that became law at the end of October, saying they will “deliver significantly greater transparency” and ensure airlines do not “game the system”.
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“There will be better access and prioritization for new entrants, giving consumers more choice, and more airlines will now qualify for new entrant status, making it easier for new and smaller airlines to access the market,” said ACL chief executive Neil Garwood.
“ACL will introduce its proactive approach of reviewing operational performance, working with airlines to find scheduling solutions. If that does not achieve the desired results, the reforms introduce escalation mechanisms designed to improve performance and timely departures.
“We will also report on the reasons for cancellations and delays, and publish data on space allocation and utilization for greater transparency.”
According to ACL, other “major changes” include stricter “use it or lose it” provisions for existing airlines, better tracking of slot performance and a reformed Compliance Committee, and better access for regional airlines.
“Regional operators will now be able to request slots at any time during the new shorter peak periods, 7am to 11am and 5pm to 8pm, not just the take-off and landing slots already reserved for priority access on NSW regional services,” the company said.
An independent audit last November found that major airlines were using the slot system at Sydney Airport to their advantage even as they stayed within the rules, and reform legislation was passed in late 2024.
“This is the next step in the Albanese Government’s comprehensive plan to boost competition and improve the experience of Australian travellers, including strengthening customer rights, adding more capacity through international air services agreements and ensuring fair access for travelers with disabilities,” federal Transport Minister Catherine King said at the time.
“Our independent slot audit identified significant issues with the slot system at Sydney Airport and the ways in which existing rules benefit existing airlines.
“Our reforms directly address these issues, allowing better access to new entrants and cracking down on bad airline behavior.”
The Minister’s office has been contacted for comment.
